MANAGEMENT OF COMMUNICABLE DISEASES ||POSSIBLE QUESTIONS ||READ FOR FREE

 

SECTION A: MULTIPLE CHOICE QUESTIONS

INSTRUCTIONS

• This section consists of Ten (10) questions 

• Encircle the letter of the most correct answer

• One (1) mark will be awarded for each correct answer

1

1. Some of the information received from the sender orally may be forgotten. This challenge can be prevented by:

1. Insisting and commanding the patient

2. Talking with the nurse and doctor

3. Supplementing a written document

4. Channel with feedback

5. Using polite language when talking

2. A traffic signal is a good example of: 

1. Effective feedback 

2. Non-verbal communication

3. Verbal communication

4. Driver’s experience and knowledge

5. Good driving rule

3. A letter is a written message: 

1. From one party to another and it insists professional practices. 

2. It is a message that contains the messenger’s information. 

3. That can take a letter to be transmitted by use of a messenger. 

4. That must be organized in a logical way to convey information. 

5. That cannot be rewritten and involves professional issues only

4. Mrs. Mwita was on the rock calling his friend Mr. Masanja by shouting his name while waving. What types of communication she used?

1. Sign language communication

2. Verbal communication

3. Non-verbal and symbol Communication

4. Verbal and non-verbal communication

5. Mixed type of communication

5. In Active communication, listening is crucial because it is listening with the aim of:-

1. Showing great care

2. Trying to impress the speaker

3. Calming the patient who is in crisis

4. Understanding the client’s message

5. Showing empathy to client

6. The good communicator is:

1. The one who is able to listen and understand

2. The Sender of the message and information

3. The Receiver of the message and feedback

4. The one who can teach communication skills 

5. The one who doesn’t allow other people to talk

7. Refers to the ability to focus on the client and what client messages are about and paying attention to the message they send:

1. Questioning skills

2. Observing skills

3. Listening skills

4. Lecturing skills

5. Interaction skills

8. Good Gesture helps the communicator:,

1. To know the people whom he is talking to

2. To make communication effective and interesting

3. To speak clearly and effectively

4. To overcome barriers 

5. To smile always as he needs to do so

9. Open Posture indicates that:

1. Smiling is happening on time 

2. You know the patient

3. You are boring and stiff

4. The sender is serious with the message 

5. You care and are there to help

10. The voice is the most useful tool of the presenter because:

1. It goes beyond our thinking capacity

2. It carries most of the content that the audience takes away

3. We always see people use it in our communities

4. It does nothing in communication skill

5. Most audiences prefer loud voice

SECTION B    TRUE/FALSE QUESTIONS (10 MARKS)

Instructions:

• This section consists of Four (4) questions with five (5) options each

• Write the word “TRUE” and NOT letter ‘T’ for a correct statement and the word “FALSE” NOT letter ‘F’ for incorrect statement in the space provided before each option 

• All responses should be in CAPITAL letters

• Half (1/2) a mark will be awarded for each correct response

• Responses with letters ‘T’ and ‘F’ will not be awarded any mark 

2. Concerning Non-verbal communication

1. Does not depend upon the use of language.                                                       ………….

2. Is the most correct communication method.                                                      ………….

3.  Can be used by blind person.                                                                             ………….

4.  The way we dress, is a free of choice of a health care worker at workplace.    ………….

5. Relies primarily on seeing rather than hearing.                                                   …………..

3. Concerning Verbal communication:

1. It relies primarily on seeing rather than hearing.                                                  ………….

2. Voice plays a minor part for effective communication.                                       …………

3. It is more effective if a long list of directions is given verbally.                         ………….

4. Information received orally may be supplemented with a written report.           …………                      

5. It  has an advantage of prompt feedback.                                                             …………

4. The following are barriers communication from the receiver

1.  Not listening and not paying attention.                                                                …………

2. Interrupting before receiver completes the message.                                           ………….

3. Not sending feedback o the sender.                                                                     ………….

4. Using the appropriate channel.                                                                             …………

5. Not giving client time to express himself or herself.                                            ………….

5. Concerning talking with hearing impaired person. 

1. If possible, ask the person with the hearing loss for suggestions.                        ………….

2. A gentle touch on the arm may be adequate.                                                        ………….

3. Do not let him/her know the subject of the conversation.                                    ………….

4. Try not to cue him or her in to any change of topic.                                             ………….

5. Do not touch them gently.                                                                                    ……….....

SECTION C: MATCHING TYPE QUESTIONS (10 Marks)

• INSTRUCTIONS: 

• This section consists of two (2) questions of matching with five (5) options each

• Match the items from column B with those in column A by writing the letter of correct response in the space provided on each option. USE CAPITAL LETTERS

• Each correct response is awarded one (1) mark

• Each item from column B is used only once

6. A.Match the components of communication  from  COLUMN A with the corresponding Statement  in COLUMN B

     

SN	COLUMN A (Components of communication)		COLUMN B (Corresponding Statement  )
I	COMMUNICATION	A	A person who sends the message
II	MESSAGE	B	Plays a minor part for effective communication
III	DECODER	C	A person for whom the message is intended
IV	FEEDBACK	D	The receiver’s response to the message
V	ENCODER	E	The complete information from the sender.
		F	Is a two way process
		G	A barrier to communication which occurs because of lack of concentration
		H	Means used to exchange the information

B. Match the Parts  of friendly letter  from  COLUMN A with the corresponding Statement  in COLUMN B

     

SN	COLUMN A (Parts  of friendly letter)		COLUMN B (Corresponding Statement)
I	Salutation	A	Is located at the top of the page in the center or at the top right-hand corner
II	Signature Line	B	Is located under the heading on the left-hand side of the page.
III	Closing/Ending	C	Contains the information. It includes the message and purpose of the letter.
IV	The Heading:	D	A short expression and is in a few words on single line,
V	The Main Body:	E	This is the sender’s name.
		F	The length of the letter
		G	The pending of urgent letter
		H	The address of the sender when it is too short

         SECTION D. SHORT ANSWERS QUESTIONS ( 40 MARKS) 

          INSTRUCTIOINS  

• This section consists of Eight(8)questions

• Write your answers in the space provided on each question

• Write a readable handwrite: DIRTY WORK IS NOT ALLOWED

7. Mention Five(5) components of Curriculum Vitae (5MARKS) 1 mark for any of these

1. …………………………………………………….

2. …………………………………………………….

3. …………………………………………………….

4. …………………………………………………….

5. …………………………………………………….

8. Mention four (4) channels used in communication skills (4MARKS) 1 @

1. ………………………………………………………

2. ………………………………………………………

3. ………………………………………………………

4. ……………………………………………………….

9. CV are commonly used in applying for the following 5 issues                  (5MARKS)

1. …………………………………………………….

2. …………………………………………………

3. ………………………………………………….

4. …………………………………………………..

5. …………………………………………………….

10. Enumerate five (5) components of a good letter                                       (5MARKS)

1. ………………………………………………………………………

11. What are the five(5) important things to remember in consulting two people at the same time                                                                                                               (5MARKS)

1. ………………………………………………………………………

12. Outline Five(5) things a good health worker should avoid in attending a child 

Patient                                                                                                         (5MARKS)

1. ……………………………………………………………………

13. Enumerate six(6) Importance of communication                                 (6MARKS)

1. …………………………………………………………………………………..

2. ………………………………………………………………………………….

3. …………………………………………………………………………………..

4. …………………………………………………………………………………….

5. …………………………………………………………………………………….

6. …………………………………………………………………………….

1. Mention five(5) key issue –specific skills in talking with children      (5MARKS)

1. ……………………………………………………………

SECTION E: GUIDED EESSAY QUESTION     30 MARKS

Instructions

• This section consists of Two (2) questions which are supposed to be answered in a narrative way (15 marks for each question)

• Write your answers of every question in separate answer sheet provided

• There will be a penalty of three (3) marks from score attained in this section if question(s) is/are not answered in essay form

15. Describe five (6) principles of Effective communication                    (15MARKS) 

16. Describe Five(5) Factors influencing communication                         (15MARKS)